PROGRAMS

At MÉS Soccer, we are committed to providing high-quality training experiences. To ensure fairness and consistency, we have established the following policies:

1. Private & Group Sessions
– Cancellations made at least 24 hours in advance of the scheduled session are eligible for a full credit or reschedule.
– Cancellations made within 24 hours of the session are non-refundable.
– No-shows are non-refundable and cannot be rescheduled.
– Sessions canceled due to weather or field closures will be rescheduled, not refunded.

2. Packages (Private or Group)
– Packages are non-refundable once the first session has been used.
– Unused sessions may be rescheduled with 24-hour notice.
– All sessions in a package must be used within 60 days of purchase.

3. Special Programs & Clinics
– Payments for clinics, camps, or special programs are non-refundable, unless canceled by MÉS Soccer.
– In case of medical emergencies, credit may be issued with documentation.

4. Additional Considerations
– Medical Emergencies: Partial refunds or credits may be granted with a doctor’s note.
– Relocation: Partial refunds may be considered if the family moves away.
– Personal Circumstances: Long-term illness or serious matters may be considered on a case-by-case basis.
– Billing Errors: Duplicate payments or errors will be fully refunded.
– Trainer Cancellation: If we cannot reschedule, you’ll receive a full refund or credit.

5. Injury Disclaimer
All participants train at their own risk. MÉS Soccer is not liable for any injuries sustained during training. By participating, you accept full responsibility for your health and safety.